Working with M. Haley Design begins with an initial consultation. Consultations are either in person or over the phone to accommodate our out of town clients. The initial consultation is a no-obligation, complimentary meeting. Meetings in person can either be at our meeting space in Creve Coeur or at The Bread Co. on Mid Rivers Mall Drive near Highway 94. Consultations are offered at flexible times including weekdays and weekday evenings (Monday – Thursday).
During the consultation you can expect to review samples, discuss options and their prices, and learning more about the nuts and bolts of custom stationery design and production. Because we strive to give you the lowest possible pricing, we do not pad our prices to account for additional consultations. Additional consultations are available with a service fee. Following your consultation you will receive a written proposal and a copy of our policies for you review.
Planning and Execution
If you decide to work with us, a 50% deposit is required to secure your space on our design calendar. The final 50% is payable upon completion.
Between booking and completion we will finalize the design and copy for the invitations (or other product). We do not print until you have approved and proofread the printed materials.
And, at every step of the process we are available via phone and email. We do love speaking with our clients but because of the nature of our business this is not always easy for us. Depending on our consultation and production schedules, it is best for us to communicate via email. Normal business hours are 9-4 Monday-Friday. We prioritize our responses based on event dates, but if you require an immediate response just let us know.
